Delta Touch Faucet Solenoid Not Working

8 a m 4 p m est christmas day.

Delta touch faucet solenoid not working.

Check if both touch areas are affected or only one. Also check for proper grounding. Touches are defined as being less than 300 milliseconds whereas grabs are more than 300 milliseconds. We are currently experiencing a higher than normal call volume.

Turn the valve to the full mix position and shake thecartridge vigorously. Delta help line 1 800 345 3358 monday friday. Disconnect the solenoid from the battery pack and wait for at least 30 seconds for the solenoid to be reset. The solenoid connections can be touchy and you don t want to touch them with a static charge.

If there is a rattling sound the unit isfunctional and can be reinstalled following instructions given in note1 above. The water flow on my delta touch faucet dramatically decreased this morning was working normally this morning and then answered by a verified plumber. If none of the touch areas respond to touch activation. Delta touch 2 o technology is a sophisticated technology that can distinguish the difference between a tap and grasp by measuring the duration of the contact with the faucet.

Holiday schedule christmas eve. Disconnect your terminal from the batteries and make sure that your solenoid valve is connected properly. Then i d pull the cartridge if that doesn t work then i agree with the solenoid. We are working diligently to meet the needs of our customers while balancing the needs of our employees.

If your faucet does not have a green ground wire it may not require grounding. Replace batteries as needed. Note that grounding is not required on faucets with touch 2 o technology manufactured after february 2009. Remove the hose from the solenoid and then try to turn the faucet on.

When the touch sensor or motion activated faucet quits working the first place to check is the battery compartment. In that case call delta for it to be covered under warranty. No water if you do all that and you still have no water flow turn the handle so that the faucet is off. If you get water then you need to clean the solenoid water filter.